Terms Of Service

1. Service Requests:
By requesting our mobile mechanic services, you agree to provide accurate and complete information about your location, vehicle make and model, and the services needed. We are not responsible for any delays or issues resulting from inaccurate or incomplete information.

2. Service Fees and Payments:
Service fees will be communicated to you before the commencement of any work. Payment is due upon completion of services. We accept various payment methods, and our fees are transparent and competitive. Any additional services or parts required will be discussed with you and agreed upon before implementation.

3. Cancellation Policy:
If you need to cancel or reschedule your appointment, please do so at least 24 hours in advance. Failure to do so may result in a cancellation fee. We understand emergencies happen, and we will do our best to accommodate your situation.

4. Customer Responsibility:
It is the customer's responsibility to provide a safe and suitable working environment for our mobile mechanics. This includes ensuring the area is free of hazards and complies with local safety regulations.

5. Parts and Materials:
If replacement parts or materials are required for the service, the customer will be informed of the costs and options. We source high-quality parts, and whenever possible, we will provide you with options to choose from.

6. Limited Warranty:
We stand behind the quality of our work. Our services come with a limited 1 year or 12000-mile warranty on labor and parts. Please refer to our warranty policy for details.

7. Liability:
Mobile Mechanics ATX is not liable for any damages or losses resulting from the customer's failure to follow our recommendations, misuse of the vehicle, or pre-existing conditions not discovered during our inspection.

8. Insurance:
Mobile Mechanics ATX is insured however, customers are encouraged to maintain their vehicle insurance coverage to protect against unforeseen events.

9. Communication:
We value clear communication. Any concerns or issues should be promptly communicated to our customer service team, and we will work to resolve them in a timely and professional manner.

10. Changes to Terms:
Mobile Mechanics ATX reserves the right to update or modify these terms at any time. Customers will be notified of any changes, and continued use of our services implies acceptance of the updated terms.

By availing our mobile mechanic services, you acknowledge that you have read, understood, and agree to these Terms of Service. If you have any questions, please contact our customer service team. Thank you for choosing Mobile Mechanics ATX—we look forward to assisting you!